Help Center
Frequently asked questions
Everything you need to know about discovering real estate agents with VIZO.
What is VIZO?
VIZO is a real-time agent discovery platform that helps you discover real estate agents based on location and availability, so you can find someone who's ready to help when you need them.
How does VIZO work?
Tell VIZO what you need, explore available agents nearby, view their profiles, and choose who you want to connect with. You're always in control of who you contact.
Is VIZO free to use?
Yes. VIZO is free for consumers looking to discover and connect with participating real estate agents.
Does VIZO choose an agent for me?
No. VIZO gives you the ability to discover your options and choose the agent you want to connect with.
How is VIZO different from searching for an agent online?
Most directories show you who exists. VIZO is built to help you see who is actually available, bringing real-time discovery to real estate.
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Can VIZO help me find an agent nearby?
Yes. VIZO uses location-based discovery to help you see participating real estate agents around you based on their availability and location settings.
What can I use VIZO for?
You can use VIZO when you're buying, selling, looking for help touring a property, relocating, investing, or simply need to connect with a real estate professional.
Can I learn about an agent before contacting them?
Yes. Agent profiles can include professional information, reviews, ratings, and video introductions, giving you more context before you decide to connect.
Do I have to work with an agent just because I contact them through VIZO?
No. Connecting through VIZO does not automatically mean you have hired or entered into a representation agreement with that agent. Any representation relationship is established separately between you and the real estate professional.
Is VIZO a real estate brokerage?
No. VIZO is a technology platform that helps consumers discover and connect with real estate professionals. VIZO itself does not provide real estate brokerage services.
Why VIZO?
Because finding real estate help shouldn't feel like sending a message into the void. VIZO makes agent discovery more visible, immediate, and connected, while keeping the choice in your hands.
06 — AVAILABILITY
Where is VIZO available right now?
VIZO is launching first in Texas, with more markets coming as agents join the network in each area.
07 — FAIRNESS
Do agents pay to be on VIZO, and does that change who I see?
Agents may pay for platform features, but you always see participating agents based on location and availability, and you always choose who to contact.
08 — PRIVACY
What happens to my location and contact information?
Your location is used to show agents near you. VIZO is a technology platform, and our Privacy Policy at vizoagent.com explains what we collect and how it is used.
09 — GETTING STARTED
Can I look around without creating an account?
Yes. You can explore how VIZO works here on vizolive.com, and download the free app when you are ready to connect with an agent.
10 — REAL-TIME
What if no agent is available near me right now?
Availability changes throughout the day as agents come online. Check back a little later, or widen your search area in the app.